10 Things You Do at Hotels That Staff Actually Hate

Close-up of a white hotel hand towel stained with orange foundation and black mascara streaks.
A white hotel towel sits stained with brown foundation and black mascara on a marble counter.

6. Ruining White Towels with Makeup

High-quality hotel towels are deliberately bright white so they can be easily bleached, sanitized, and washed at high temperatures for the next guest. Unfortunately, when you grab a pristine white washcloth to scrub off heavy liquid foundation, waterproof mascara, or bright red lipstick, you permanently ruin the fabric.

The heavy oils, stubborn pigments, and harsh chemicals found in cosmetics rarely wash out completely, even when the hotel employs industrial-grade bleach and scalding hot water. The hotel ultimately has to throw the stained towels in the garbage, driving up their operating costs significantly.

You can easily prevent this costly damage by packing your own disposable makeup wipes or bringing a dedicated dark-colored washcloth from home. Recognizing this common issue, many modern boutique and luxury hotels now provide specific black makeup towels embroidered with the word “Makeup” right on the bathroom counter.

Use these provided dark towels or your own facial wipes for your skincare routine, and reserve the plush white towels strictly for drying your clean hands and body.

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27 Responses

  1. Tips for Budget hotel staff don’t hide in the office watching on CCTV guests standing around the reception area hoping guests will check in them selves

  2. I worked as a housekeeper. I strip the beds as a guest putting pillow cases in a pile, fitted sheets in a pile, sheets in a pile and duvets. I do this because I worked with a woman who just kept all that on if it looked “clean enough”. N I loved when people did it for me. And I wipe ALL mine and my families hair out off the bathtub. Cause that was the worst

    1. Exactly I do the same. My fear is when I go to a hotel those sheets might have already been slept on. Questioning ,did they really change it? I take everything off and separated for them. That way I know the next person is going to have clean sheets .I used to work in the hotel business myself.

  3. Be honest… they don’t want the beds stripped because they don’t always replace the sheets and definitely don’t replace the duvet covers!

      1. Thanks for providing this information on the web site but need to be presented or provided during check in time or when confirmations are made. This will assisted in knowing specific do’s and don’t on both ends before arriving. Looking at a bed that appears to not be slept on is not proper etiquette to me, but a concern. Pay the workers more and appreciate the work they are doing for customers services. I would appreciate the carpet being clean and deodorized more, the odor is not the first thing I want to smell when I open a hotel door. This tell me a lot and IT affect allergies and calling to the front desk with complaints

    1. It’s true some do Not change the sheets or even look at them they just make it up. We stayed at a hotel and time for bed pulled covers back and found a used condom and stains. We switched rooms never intend to go back.

  4. I was a hotel housekeeper while in college. So, I do follow these rules. Yes, they are helpful reminders to treat hotel staff with respect.

  5. All good points, but I also suggest stopping by the front desk (or calling right before you depart) and telling the staff that you’ve actually left – especially if it’s very early in the morning. That way the housekeeping staff can get an earlier start on that room. Several desk clerks have said they appreciate the courtesy

  6. After reading all the 10 Things Hotel Staff Hate I can only imagine how frustrating the staff would be since all the things are what COMMON SENCE should show in this article. I have never done any of those things and can’t imagine that there are people who would not respect some ones property. I believe most of the things is how people were raised poor parenting!

  7. I agree with, and practice, all but the wastebasket one. Some days are just messy. Why not use larger wastebasket cans?

  8. Sounds like the cleaning staff needs a strong union more than depending on guests who are well-meaning but ignorant of any unposted ‘desirable’ rules. (This is why there are such unions in the highly ‘hospitality industry’ dependent Las Vegas area.
    Workers should not be subjected to tight turnovers requiring borderline-injurious hand, arm or back movements, especially given the fact that the most cooperative guests are unaware of secret ‘best-practices’, which guarantees less-than-‘ideal’ conditions.
    Most of us want to be cooperative. It would this behoove hotels to post your suggestions prominently! Also, they should provide much bigger trash receptacles, given our National food proclivities. Should provide towels designed for maximum guest use, not for company cost benefits. Etc.
    Actually it is best to check out before doing anything else. This provides the best way to manage or settle any misunderstandings about charges and ‘seals the deal’ about leaving time. (Usually one of us guests does this while their roommate is packing and cleaning.
    PS: I will gladly leave the room while housekeeping works if my own boss did the same. I guess that’s why ‘working from home’ has become popular.
    I believe in treating hotel workers – and everyone else – with respect. It is up to Management to inform & facilitate best guest practices. Keeping in mind it is MY vacation.

  9. stripping the bed sheets assures the bed is changed an not just remade> i can’t amagine a house keeper not wanting that extra help unless not changing sheets is what they are doing to save time.

  10. I whve went to hotels when I get in bed you can rub your sheets and get a pile of sand. Other times their is a smell on sheets where they haven’t been changed nice hotels

  11. I worked as a maid at Howard Johnson’s and I had most of the whole floor to clean. We didn’t really have to worry about the stuff in the hallway so we had other people to pick that stuff up from the kitchen, but I appreciate it people taking off their sheets because it took so long to pull out the sheets from the corners, and I appreciated it if they put the towels all in one pile and stop putting your dirty magazines on the bottom drawer of the desk what are your 12 years old and you don’t want your mom to see it lol we used to get the biggest laugh out of them because we knew we never see these people. What are they afraid of?

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